Jacobi Journal of Insurance Investigation

The Jacobi Journal

of Insurance Investigation​

Unveiling the truth behind insurance claims.
Protecting integrity in every investigation.

iPhone Insurance Fraud Scheme: Police Say Suspect Used “Mules” to File False Claims for New iPhones

A Connecticut man faces multiple charges after police uncovered an elaborate scheme in which he allegedly filed fraudulent insurance claims to obtain replacement iPhones worth at least $50,000.

Investigation Uncovers Large-Scale Scam

The investigation began in March 2024 when Asurion Insurance Services reported suspicious activity related to fraudulent iPhone claims. Detectives with the Connecticut State Police launched an inquiry, collaborating with the New Haven Police Department, which had received a similar complaint.

Authorities identified Esmaylin Delacruz of Milford as the alleged mastermind behind the scheme. According to investigators, Delacruz recruited “mules” to open accounts with various wireless carriers. These individuals would then file false insurance claims for lost or damaged iPhones, allowing Delacruz to receive brand-new replacement devices.

During the investigation, police seized multiple Apple iPhones, confirming they were fraudulently obtained. The total estimated value of the scam exceeded $50,000, but officials believe the operation may have been even larger.

Arrest and Charges

After gathering sufficient evidence, police secured an arrest warrant for Delacruz through the Judicial District of Ansonia-Milford. On January 30, authorities located and arrested him on multiple charges, including insurance fraud and larceny.

The Growing Problem of Tech Insurance Fraud

Fraud involving high-end electronics like iPhones has become increasingly common, with criminals exploiting insurance policies to obtain expensive devices for resale. Insurers have ramped up fraud detection efforts, using advanced analytics and investigative techniques to catch perpetrators.

Consumers are urged to remain vigilant and report any suspicious claims activity to their insurance providers. Cases like this highlight the importance of fraud prevention measures in the ever-evolving landscape of digital crime.

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Read the full report from Connecticut State Police.

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